User Verification
What is it? Do I have to do it? What documents can I submit?
Customer Support @ Vettted
Last Update 2 years ago
In order to sell your services on Vettted, you need to verify your identity.
What is user verification?
Our payment processor, MangoPay, requires all users on Vettted to be verified.
'User verification' or 'Know Your Customer' (KYC), are obligations for payment processors like MangoPay, which have to collect and maintain information on all MangoPay account holders.
When you register as a professional on Vettted, in order for MangoPay to send you payments, they need to verify your identity.
These requirements come from EU regulators and are intended to prevent abuse of the financial system - https://support.mangopay.com/s/article/what-is-kyc?language=en_US
You can learn more about User Verification and KYC here.
Can I still sell services without the user verification complete?
Yes. You can still list and sell your services, however, you will only receive your funds after completing your user verification.
What format should I submit my documents in?
You can submit your documents in the following file formats: .pdf, .jpeg, .jpg & .png (minimum file size: 32KB; maxium file size: 10MB)
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What documents can I submit?
Click here to learn what documents you can submit.